Privacy Policy
Last Updated: July 20, 2026
At Agrinovo ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website agrinovo.io and use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form or request a consultation or quotation
- Communicate with us via email, phone, or WhatsApp
This information may include: name, email address, phone number, company name, job title, and other details you choose to provide.
When you submit our contact form, we also record the page on our site where your visit began, the address of the website that referred you (if any), and marketing campaign parameters from the link you arrived through. This information is stored together with your inquiry in our customer relationship management system so we can understand how you found us and respond to you better.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device identifiers and characteristics
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To respond to your inquiries and provide customer support
- To send you technical notices, updates, and marketing communications
- To analyze website usage and optimize user experience
- To detect, prevent, and address technical issues or fraudulent activity
- To comply with legal obligations and enforce our terms
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can control cookie preferences through our consent banner.
Types of Cookies We Use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our website (Google Analytics, Microsoft Clarity)
- Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance (Meta Pixel)
- Preference Cookies: Remember your settings and choices
4. Google Analytics
We use Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.
We have implemented Google Consent Mode v2 to respect your privacy choices. When you reject cookies, Google Analytics operates in a limited, cookieless mode that doesn't track personal information. For more information about Google's privacy practices, visit Google Privacy Policy.
5. Meta Pixel (Facebook Pixel)
We use Meta Pixel (formerly Facebook Pixel) to measure the effectiveness of our advertising campaigns and to understand how visitors interact with our website after viewing our ads on Meta platforms (Facebook and Instagram).
Meta Pixel collects information such as:
- Pages you visit on our website
- Actions you take (such as viewing products or submitting forms)
- Device information and browser type
- Information that helps us deliver relevant advertisements
We have implemented consent controls for Meta Pixel. When you reject cookies through our consent banner, Meta Pixel will not track your activity. When you accept cookies, Meta Pixel will be activated to help us improve our advertising and provide you with more relevant content.
For more information about Meta's data practices and how to control your ad preferences, visit Meta Privacy Policy and Meta Ad Preferences.
6. Microsoft Clarity
We use Microsoft Clarity to understand how visitors use our website through session replays and heatmaps. When active, Clarity records how you interact with pages: mouse movement, clicks, scrolling, and the pages you visit. Text you type into form fields is masked by default and is not visible to us in recordings.
Clarity runs only after you accept cookies through our consent banner. If you decline, or make no choice, no session recording takes place. For more information about how Microsoft handles this data, visit the Microsoft Privacy Statement.
7. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We share information with trusted providers who assist us in operating our website and business. These include our website and data hosting provider (DigitalOcean), analytics providers (Google, Microsoft, Meta, as described above), and the accessibility widget provider (UserWay)
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your personal information
- Data Portability: Request transfer of your information to another service
- Withdraw Consent: Withdraw consent for processing where we rely on consent
To exercise any of these rights, please contact us at [email protected].
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Google Analytics event data is retained for 14 months. When we no longer need your information, we will securely delete or anonymize it.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We take appropriate measures to ensure your information receives adequate protection.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Your Privacy Choices
You can change or withdraw your cookie consent at any time. Clicking the button below clears your saved choice and removes analytics cookies from this browser; the consent banner will then appear again so you can choose fresh.
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